How many feedback conversations has your team postponed this month?
Leaders know they need to give direct feedback. But 'being direct' is a skill, not a personality trait. Without practice, most leaders either soften the message into nothing or deliver it so bluntly it damages trust.
The gap between knowing what to say and saying it well
Performance review cycles surface the same issues every quarter. But the conversations that could fix those issues never happen — because leaders don't feel prepared to have them.
What if your leaders could practice the hard conversations before they sit down?
- Pick the scenario: underperformance feedback, a PIP conversation, or redirecting someone who's off-track.
- Run a 5-minute voice roleplay against an AI team member who pushes back, gets emotional, or shuts down.
- Review the transcript, see where clarity or empathy dropped, and get one coaching note.
Sample session debrief
Customer
More proactive how? I thought I was doing a good job.
Your agent
You are, overall. I just think there are areas where you could, you know, step up a bit more.
Coaching note
Name the specific behavior: 'In last Tuesday's standup, when the client asked about the timeline, you deferred to me. Next time, own the answer — you have the context.'
The feedback conversation your leaders are avoiding? Give them a safe place to practice it.
3 free sessions. No card required. See how your leaders handle the hard conversations.