Frequently asked questions
Answers built for both emotional confidence and operational clarity.
How do sessions work?
Each roleplay attempt uses 1 session credit and is capped at 5 minutes. Free includes 3 one-time sessions. Paid plans reset monthly.
Can I top up sessions?
Not in the current portal release. If you need more volume, move to Pro or Elite monthly credits.
Do sessions roll over?
No. Unused paid credits expire at the end of the billing period, which keeps usage and pricing predictable.
Can I cancel anytime?
Yes. You can cancel any time and keep access through the current paid period.
What devices are supported?
Modern desktop and mobile browsers are supported when microphone access is available.
Do I need to grant microphone permissions?
Yes. Voice roleplays require microphone permission to run real-time conversation practice.
How long are recordings stored?
Free keeps transcripts for 3 days and does not include recordings. Paid plans retain transcripts and recordings unless deleted.
How is my data handled?
Payments are handled by Razorpay and AI processing by OpenAI. Artifacts are stored with access controls and signed links.
How does billing work?
Free is an internal no-card plan. Pro and Elite are monthly or annual subscriptions managed in the portal via Razorpay.
Is this real-time voice?
Yes. Sessions are real-time voice roleplays designed to simulate live customer pressure.
Do you offer team or enterprise plans?
Yes. Contact us with team size and rollout goals to get a recommended adoption path.